The Types of Information We Collect
During the course of business, we collect various forms of information including; our users name, address, home phone number, mobile phone number, e-mail address, IP address, username, password, security questions, company and/or business name and contact information about gift recipients, and, when necessary, date of birth and credit card, debit card and/or other payment ordering information.
WHERE AND HOW WE COLLECT THIS INFORMATION
We collect this information when a user; place an order on our website, by phone and by mail; return an item or make an exchange; register for an account; inquire about our services or offerings; request information; request one of our brochures; participate in a survey, contest or marketing event; provide a recipe; vote on a recipe; are referred to us through one of our marketing promotions or through our third-party relationships.
WHAT WE DO WITH YOUR DATA
We may use aggregated data (Statistics which relate to broad classes, groups, or categories, so that it is not possible to distinguish the properties of individuals within those classes, groups, or categories) for training purposes, including without limitation, research commercial purposes or the improvement of our website and/or blog. We may also use your e-mail address to contact you to provide notices, respond to questions and/or provide information about our offerings or services.
On occasion, we may partner with third-party providers to provide additional services such as; shipping, support, credit card processing and promotional services. We will provide these third-party providers with the required information to perform these services. In general, these third parties, are not allowed to use personally identifiable information for any other use of the services stated above. These third-party and/or affiliated companies may also share in the cross-referencing of our client information to provide additional services and products that may be of interest to you.
YOUR PERSONAL INFORMATION RIGHTS
If you prefer not to receive any information from us, and/or prefer not to share any of your personal information, you may e-mail us via e-mail at: or contact us at: Crumbzz Customer Service P.O. Box 720685, Dallas, TX 75372
CHANGING/UPDATING YOUR INFORMATION
To update or change your client information please access the appropriate section on our website at www.crumbzz.com.
Although we use advanced encryption technologies when receiving or transferring data from you for our website, data transmission over the Internet is never 100% secure. Accordingly, we cannot guarantee the security of any information you provide and/or transmit to us utilizing our website and therefore use of our website is at your own risk.
To ensure you are maximizing your security, when communicating with us regarding your credit card or payment information, please contact us by mail at Crumbzz Customer Service P.O. Box 720685, Dallas, TX 75372. Please make sure you protect the security of your username and password. Do not provide this information to anyone else. You are responsible for any transaction made using your username and password. In addition, Crumbzz is not responsible for maintaining the confidentiality of any non-public information provided by you. Please do not provide information to us that you consider private and wish to protect from disclosure to others.
NOTIFICATION OF CHANGES
CRUMBZZ RETURN POLICY
We are proud of the offerings we provide our clients. As we state throughout our website and marketing materials, we are focused on providing our clients with the finest crumb cakes in the world. If for any reason you or those who have received a Crumbzz offering gift from you are not happy with any Crumbzz offering, we will endeavor to make it right with either an appropriate replacement or full refund, based on your preference. Simply return the unused portion of your purchase in the provided packaging to Crumbzz Customer Service P.O. Box 720685, Dallas, TX 75372. Please include a note as to your complaint and complete contact information.
Since deliveries of our offerings are performed by third parties, we are not responsible for meeting specific delivery dates. Adverse weather and other acts of God are out of our control and may affect specific delivery commitments. In these cases, we will do everything in our power to provide alternative solutions.
DISCLAIMER OF WARRANTY
THE CRUMBZZ WEBSITE AND BLOG IS PROVIDED BY CRUMBZZ ON AN "AS IS" AND "AS AVAILABLE" BASIS. CRUMBZZ MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS WEBSITE AND/OR BLOG OR THE INFORMATION, CONTENT, MATERIALS, OR OFFERINGS INCLUDED ON THIS WEBSITE AND/OR BLOG. USERS EXPRESSLY AGREE THAT THE USERS USE OF THIS WEBSITE AND/OR BLOG IS AT THEIR SOLE RISK.
TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, CRUMBZZ DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CRUMBZZ DOES NOT WARRANT THAT THIS WEBSITE AND/OR BLOG, ITS SERVERS, OR E-MAILS SENT FROM CRUMBZZ ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
LIMITATION OF LIABILITY
NEITHER CRUMBZZ, NOR ANY OF ITS RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, OR ASSIGNS WILL BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS WEBSITE AND/OR BLOG, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME, OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY, AND CLAIMS OF THIRD PARTIES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. ACCORDINGLY, IF SAID LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY SPECIFICALLY TO YOU.
Users of our Website and/or Blog agree to defend, indemnify, and hold Crumbzz and its respective directors, employees, agents, successors, and assigns harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to their use of the Website and/or blog, a users violation of these Terms or the posting or transmission of any materials on or through the Website and/or Blog.
Users agree to use the Crumbzz Website and/or Blog only for lawful purposes. Users agree not to take any action that might compromise the security of the Website and/or Blog, render the Website and/or Blog inaccessible to others, or otherwise cause damage to the Website and/or Blog or its content. Users agree not to use the Website and/or Blog in any manner that might interfere with the rights of third parties.
Specific Prohibited Uses
Users are responsible for their own communications, including the upload, transmission and posting of information, and are responsible for the consequences of their posting on or through the Website and/or Blog. Crumbzz specifically prohibits any use of its Website and/or Blog, and requires all users to agree not to use the Website and/or Blog, for any of the following:
- Impersonating another person;
- Attempting to interfere in any way with the Website and/or Blog's network security, or attempting to use the Website and/or Blog's service to gain unauthorized access to another computer system.
- Posting any information which is incomplete, false, inaccurate or not owned by the user; Posting of trade secrets, unless owned by the user or have the permission of the owner to post;
- Engaging in conduct that would constitute a criminal offense or otherwise violate any city, state, national or international law or regulation or which fails to comply with accepted Internet protocol;
- Posting material that is copyrighted or otherwise owned by a third party without the express permission of the owner;
- Posting material that infringes on any intellectual property, privacy or publicity right of another;
Users are prohibited from violating or attempting to violate the security of the Website and/or Blog, including, without limitation, the following:
- Accessing data not intended for user or logging into a server or account which user is not authorized to access;
- Attempting to probe, scan or test the vulnerability of our system and/or network or to breach security or authentication measures without proper authorization;
- Attempting to interfere with service to any user, host or network, including, without limitation, submitting a virus to the Website and/or Blog, overloading, "crashing", "flooding", or "mailbombing"; or sending unsolicited e-mail, including promotions and/or advertising of products or services, or fabricating any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting.
Violations of the Crumbzz system or network security may result in civil or criminal liability. Crumbzz will cooperate fully with, law enforcement in prosecuting users who are involved in such violations.
Termination of Usage